Frequently Asked Questions

Our team contacts you, and the process runs from requirements review to proposal and quote, contract, and then build.

Yes. Consultation and quotes are free, and we provide pricing based on the scope of the build.

It depends on the scope. We confirm your requirements during consultation and then propose a schedule.

Yes. We can demonstrate the solution demo site and admin screens. Request one through Contact Us.

Yes. We scale the setup from a single brand mall to multi-brand marketplace malls and global malls.

Yes. Integration with external systems such as ERP, logistics, payment and open markets is supported as standard.

Yes. SOMP (unified messaging platform) can be used for sending only, and API integration lets you send directly from your existing systems.

We start with an AI readiness assessment across six areas: data, infrastructure, people, governance, work processes and culture. We pick the work where AI pays off, confirm the effect with a small PoC, then build, scale and embed it step by step.

We set things up so that your data is not used for model training. Deployment (on-premise, separated network, private cloud), AI model and protection measures such as personal data masking and access logs are chosen to fit your security standards.

Skyware is an AI Voucher supplier, so if you meet the program requirements the project can be linked to a voucher. Conditions change every year, so please contact us and we will check eligibility with you.

An AI readiness report, a roadmap of use cases, PoC results with measured effects, the AI agents and systems we build, and operating guides and training materials. The exact scope is agreed with you.

Yes. We offer managed operations and maintenance contracts.