e-Commerce Platform Build & Operations

From marketplaces to global malls, proven integrated commerce on SCOS.

Sales channels, orders and settlement run on one platform, with stable operation even under heavy traffic.

B2B2C e-Commerce · Build types

B2B2C e-commerce builds that fit your business model

B2B2C e-commerce: connecting brands (B2B) and consumers (B2C) on one platform through multi-brand malls, cross-border global malls, community platforms and live commerce. We choose the build that fits your business model, build it on our own solutions and stay for operations after launch. Features, screens and architecture are on the product pages.

  1. 01Multi-brand mall (tenant model)

    For Companies running several brands on one own-brand or integrated mall

    What we do Brand domains and tenant operations, unified order, delivery and settlement, open-market and easy-pay integration, managed operations after launch

    Solution: SCOS →
  2. 02Cross-border global mall

    For Brands selling directly to overseas consumers such as China

    What we do Multilingual cross-border mall, WeChat and UnionPay payment and marketing channels, overseas marketplace API and logistics links

    Solution: SCOS (G-way) →
  3. 03Community platform

    For Platform businesses connecting brands and customers through a user community

    What we do Campaign app and community linked to the online mall, personalization driven by reviews and behavior data

    Solution: StyleHows platform →
  4. 04Live commerce

    For Brands and broadcasters selling through live streams and shoppable video

    What we do iOS and Android apps plus an admin console, launch on both app stores, broadcast operations support

    Solution: Live commerce solution →

AI Commerce

AI Commerce services

We add AI personalization, an AI personal shopping and AI operations automation to the commerce platform to lift conversion and operating efficiency together.

  1. 01AI personalization

    Learns behavior and purchase data to run recommendations, segments and messages tailored to each customer.

    AI Personalization Platform →
  2. 02Cura AI CX shopping agent

    Customers ask in their own words; Cura AI connects product data and the recommendation engine to recommend in conversation and hand off to agents.

    Cura AI →
  3. 03AI operations automation

    Generates product content and marketing copy, forecasts demand and suggests stock to cut repetitive work.

Global payments track record As Hana Card’s technology partner we commercialized WeChat Pay offline payment (2017, Doota Duty Free) and operated WeChat mini-programs for Galleria, Shinsegae and SM duty free and Hmall China. Cross-border WeChat and UnionPay payment links are built on this experience.

AI store operations

Online data that moves in-store sales and stock

We connect your online mall, membership and CRM data with your stores, so purchase and search history drive personalized picks and promotions in store too.

Store map connected by online data. A customer moves from the entrance past the displays to the pickup and checkout counters, receiving visit recognition, real-time in-store promotion, QR product info, AI personalized picks, store pickup and easy payment notices in turnEntranceOuterwearAccessoriesNew inPickupCheckout01Visit recognitionMembership points · coupons02Real-time in-store promotionsPersonalized time sales · events03QR product infoProduct info · reviews04AI personalized picksPicks from purchase · search history05Store pickup · stock syncOrder online, collect from store stock06Easy paymentCheckout in one step

Stores connected by online data (app push · QR · store pickup)

  1. Visit recognitionMembership points · coupons
  2. Real-time in-store promotionsPersonalized time sales · events
  3. QR product infoScan to see details · reviews
  4. AI personalized picksPicks from browsing history
  5. Store pickup · stock syncOrder online, collect from store stock
  6. Easy paymentOne-tap checkout

Marketing operations

Advertising and marketing operations, run by the same team

Beyond building the commerce solution, we run ad operations, promotions, CRM messaging and data reporting as one team to grow your store’s sales.

  • Traffic

    Spending more on ads
    does not raise sales on its own.

  • Conversion · Repurchase

    Visitors need to buy, and buy again,
    through day-to-day operations.

  • Data

    Store, ad and message data on one screen
    decide the next move.

  • We stay with the store we built
    through to sales growth.
Commerce sales growth
  1. Traffic adsSearch · social adsBudget by channel

    Ad channel operations and
    traffic performance

    Ad operations
  2. ConversionCampaigns · promotionsAI recommendations

    Product and display operations
    with personalized picks

    SCOS · AI personalization
  3. Repurchase CRMTiers · couponsKakaoTalk · app push

    Customer messages based
    on purchase history

    SOMP
  4. ContentProduct · campaign pagesSocial · creator collabs

    Brand content planning,
    production and partner management

    Partners
Integrated sales and marketing report

Sales · traffic sources · ad efficiency · conversion · repurchase

How we work

From build to operations and growth, one team

Planning, build, operations and growth: four services delivered in five steps. The CANADA GOOSE, Kappa and K-Way brand malls were built and operated this way.

  1. 01Planning and UX design

    We analyze the business model and product structure, then plan and design the information architecture and UX/UI.

  2. 02Build and integration

    GAP development on top of SCOS standard features, with PG, easy-pay, logistics, ERP and open-market integration.

  3. 03Launch and managed operations

    After stabilization we run admin, product and promotion operations plus maintenance and development outsourcing.

  4. 04Data and growth

    Analytics, AI personalization and advertising and marketing operations keep sales growing.

Five delivery steps

  1. 01Consult and assess

    We assess the business model, products, operations team and existing systems.

  2. 02Design type and scope

    We fix the build type, scope, integrations and schedule.

  3. 03Build and integrate

    SCOS-based build with GAP development, external integrations and testing.

  4. 04Launch and stabilize

    Data migration, launch rehearsal and on-site support for a smooth transition.

  5. 05Operate and grow

    Managed operations, analytics and marketing operations keep growth going.

See the SCOS and Live Commerce solutions

Features and screens of SCOS, our integrated e-commerce solution, and our live commerce solution are on the product pages.

SKYWARE

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